IDE and Livework to collaborate on organisational design research

More and more, service designers are tasked with teaching their clients to design for themselves. What does this mean for both the role of the designer and the design capability of companies? The Faculty of Industrial Design Engineering (TU Delft) and service design studio Livework have agreed to collaborate in research on capability building through organisational design.

Industrial Design Engineering (IDE) and Livework join forces to understand how Livework can learn to be capable of organisational design. IDE aims to learn more in general how design practices change when going from service design to organisational design. Livework as a living lab, TU Delft as provider of knowledge and analysis.

For this collaboration, IDE PhD-candidate Frithjof Wegener joins the daily design practice of Livework. He will study how the current design practices change to enable organisational design, focusing on organisational design experiments. Frithjof: “I’m excited about the prospect of gathering valuable insights on organisational design in practice, and look forward to both the academic and practical results.”

Together with the Capability Building team at Livework, Frithjof will look into how to best engage in organisational design experiments from a pragmatic perspective, in order to build organisational capabilities. Jan Koenders, service designer at Livework: "We’re super excited to work with Frithjof and TU Delft to help shape our proposition around capability building. By challenging us with the latest thinking on organisational designing, we'll make sure to operate at the cutting edge of both academia and practice"