An Introduction to Operations Management

Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more.

Review by A+BE PhD candidate
'Although I would highly recommend this course since I used it as discipline-related course to enrich my research, I acknowledge that it is not targeted to PhD candidates from Architecture. Coursera platform focuses mostly on subjects of Computer Science. The course is at MSc level and from a North American university with good reputation.

"Introduction to Operations Management" offers a good overview of terminology and basic analysis of operations (formulas). The instructor is very communicative and with good pace. This course is valuable to PhD candidates interested in operations and management.'            

Course at a Glance

MOOC provider

University of Pennsylvania


4 weeks

5-7 hours/week

Link to Coursera