After worldwide lockdowns due to COVID-19, many countries are on their way to 'the new normal'. No one knows exactly what that will look like. Vetted data and models combined with profound knowledge about digital technologies and systems enable us to investigate and design our new normal. Together with governments, healthcare professionals and many other public and private institutions, researchers from Delft University of Technology are creating scientific insights and smart solutions to help shape a responsible transition to the new normal in the critical years that lie ahead of us. On this website, we share our latest insights.