IDEMC5 – Service Design by Dirk Snelders and Froukje Sleeswijk Visser

20 September 2017 00:00 till 21 September 2017 00:00 - By: Communication

In this IDE Master Class, you will look at tools that help to pay attention to the relation between users and service providers. You will learn how service design is a strategic design activity that also represents a need among clients, to enhance their capability to co-create services with their stakeholders.