Thesis defence B.E. Tidball: crowdsourcing
22 May 2017 15:00 - Location: Aula, TU Delft - By: Webredactie TU Delft
CROWDSOURCING: Fast Abundant Flexible User Research for Design. Promotor: Prof.dr. P.J. Stappers (IO).
Crowdsourcing: Fast Abundant Flexible User Research for Design
User centered design of products, services, and systems is widely accepted. Numerous user research tools and methods exist to engage users and gather users’ insights to inform the design process. Unfortunately, time, effort, and expense of many tools often delay the availability of user insights. To address this concern, a series of studies investigates how designers can use existing crowdsourcing applications to advance their user research techniques, as a means to inform early design decisions with end-user perspectives. The studies examine the utility of crowdsourcing for informing the design process, illuminating possibilities and limitations. The results make the case for crowdsourcing as a new, fast, abundant, and flexible tool for user research. A conceptual framework defining the process and a set of guidelines have been developed to make crowdsourcing accessible, enabling designers to connect with users early and often, as they pursue user centered design solutions.
For access to theses by the PhD students you can have a look in TU Delft Repository, the digital storage of publications of TU Delft. Theses will be available within a few weeks after the actual thesis defence.