Thesis defence M. Sedighi: knowledge sharing

03 July 2017 10:00 - Location: Aula, TU Delft - By: Webredactie

Knowledge sharing is an organisational process that is essential to create and maintain sustained competitive advantage by organisations to react quickly to changing external circumstances. Participation of employees is a major challenge to facilitate knowledge sharing within organisations. Knowledge exchange channels have been developed in knowledge management (KM) systems to support the emergent social nature of knowledge sharing. Establishing communication channels between participants does not assure that knowledge sharing will actually take place within or between organisations. Knowledge sharing performance depends on how participants use the technologies provided.

A critical challenge of fostering participation for knowledge contribution is individual engagement, which relates to the participants’ propensity to share knowledge with others. This thesis focuses on the Iranian business context, a resource-constrained economy. Organisations operating in resource-constrained environment are confronted with high transaction costs, and therefore a different, more flexible internal organisation is required as compared with other organisations in resource efficient economies. For instance, information and communication technologies (ICT) provide a great opportunity for Iranian companies to use KM systems, but they have not used these systems in an efficient way. KM can play a significant role in accelerating the economy to overcome the consequences of the period of restricted resources (e.g. international sanctions). Specifically sharing of tacit and experiential knowledge among employees is expected to improve the situation. While organisational knowledge sharing is identified as one of the critical factors in dominating resource-constrained problems in Iran, there is a lack of research to explore its role in the Iranian company performance. The motivation of this thesis is to design individual engagement for knowledge sharing in the Iranian business context.

Fostering Engagement in Knowledge Sharing: The Role of Perceived Benefits, Costs and Visibility. Promotor 1: Prof.dr. F.M. Brazier (TBM); Promotor 2: Prof.dr. C.P. van Beers (TBM).

More information?
For access to theses by the PhD students you can have a look in TU Delft Repository, the digital storage of publications of TU Delft. Theses will be available within a few weeks after the actual thesis defence.