Jiwon is an Assistant Professor for developing data-enabled design methods in the field of digital health. Deeply committed to innovating digital health and healthcare systems, her research and teaching focus on crafting design method and tools that harness the power of data collection and analysis technologies in designerly ways. 

As design tasks expand to complex societal challenges such as developing digital healthcare, design tools to tackle them also need to be advanced by integrating the strengths of both humans and machines. Digital healthcare is a complex societal challenge that cannot be tackled by one-sided efforts. 

As a result, Jiwon's research and teaching are rooted in the need to advance design methods and tools to recognise the collective wisdom of society as a whole to tackle societal challenges. Societal challenges are often beyond the individual context, that is, the expertise of conventional design tools. Furthermore, data and digital technology advancement including artificial intelligence are opening up such opportunities to explore society as a whole and delve into collective wisdom. 

For instance, Jiwon's research explores the use of tens of thousands of online patient stories and machine learning (e.g. topic modelling, large language models, sentiment analysis) to include collective patients’ perspectives in a digital health design process.

Jiwon also has her affiliation with Surgery Department, Erasmus MC. Through this shared affiliation, Jiwon provides TU Delft various in-depth design research and education collaborations with ErasmusMC. The collaboration will provide good quality digital health development cases that TU Delft design students and researchers can make positive societal impacts on.

Jiwon has published to Journal of Engineering Design, International Journal of Design, CHI, DIS, and IASDR.
 

Academic Background

Jiwon was a post-doc scientific researcher at the Surgery Department, Erasmus MC. She belonged to the Consultation Room 2030 flagship program, a convergence research consortium between TU Delft, Erasmus MC, and Erasmus University of Rotterdam. Her research aim was to identify essential patients’ encompassing needs in designing a remote patient monitoring system throughout various disease types and contexts. She employed machine learning (natural language processing), patient stories, and design knowledge. Jiwon explored three different types of patient groups: colorectal cancer, pulmonary fibrosis, and sarcoidosis in order to find encompassing needs. Professor Joke Hendriks (Head of the Surgery Department and Consultation Room 2030) is the main supervisor of the project. Professor Richard Goossens (TU Delft, Convergence health & Tech), Dr Dirk Grünhagen (Cancer Institute), Professor Kees Verhoef (Cancer Institute), and Professor Marlies Wijsenbeek (Respiratory Medicine Department) provide the disease- and context-specific supervision. For this research, Jiwon has constructed the interdisciplinary research collaboration between ErasmusMC medical experts, TU Delft Faculty of Industrial Design Engineering, TU Delft Faculty of Electrical Engineering, Mathematics and Computer (Dr. Jie yang), the Library Repository team of the Erasmus University of Rotterdam, and the patient communities.

Jiwon did her PhD research at CardioLab, Faculty of Industrial Design Engineering, Delft University of Technology (TU Delft). CardioLab is a research collaboration between Philips Experience Design and TU Delft. It further has support from Dutch Heart Foundation (Hartstichting). Jiwon was supervised by Professor Dirk Snelders and Professor Maaike Kleinsmann (director of CardioLab). Also, she was supervised by industry supervisor, Jeroen Raijmakers (Senior Director from Philips Experience Design). Her doctoral thesis titled as ‘Developing Data-Enabled Design in the field of Digital Health’

Before her PhD trajectory, Jiwon graduated (research master) with a master of science (M.Sc.) in industrial design at KAIST (Korea Advanced Institute of Science and Technology) in 2017, with Korea National Scholarship. Jiwon was supervised by Professor Kun Pyo Lee, an honorary fellow of the Design Research Society, at the Human-Centred Interaction Design Lab (HCIDL), a world-leading design research lab that studies user experience through developing user-centred design research methods and tools. Jiwon’s master thesis is called ‘Design Tool Development for Non-Monetary Accommodation Sharing Platforms: Understanding Couchsurfing User Behaviors for Profiles and Stay Requests.’

Jiwon did her bachelor’s study at Korea University (Seoul) with double majors in Industrial and Information Design (B.F.A.) and Business Administration (B.B.A.) in 2015. She received an International Baccalaureate (IB) Diploma from Shanghai American School with an Extended Essay on design (graduation thesis titled ‘The Importance of Design in the Modern Society’) in 2010.

Education

• 2018 ─ 2022 
  PhD, CardioLab, Department of Design, Organisation and Strategy (DOS), Faculty of Industrial Design Engineering,TU Delft. (Supervised by Professor Maaike Kleinsmann and Professor Dirk Snelders).
• 2015 ─ 2017
  M.sc., Human-Centered Interaction Design Lab (HCIDL), Department of Industrial Design, KAIST (Korea Advanced Institute of Science and Technology), Deajeon, Korea. (Supervised by Professor Kun-Pyo Lee)
• 2011 ─ 2015
  B.F.A. in Industrial and Information Design, School of Art and Design & B. B. A. in Business Administration, Business School, Korea University, Seoul, Korea.
• 2013
  Exchange student, Copenhagen Business School
• 2005 ─ 2010
  International Baccalaureate (IB) Diploma, Shanghai American School, Shanghai, China