The laptops purchased through the laptop project come with a three-year warranty. Malfunctions can be reported via the Microfix portal: www.microfix.nl/sid or by calling 071 5682555. Please first go to the Student IT desk of the Drebbelweg (building 35) before you register your problem/malfunction online.
Register as a customer of the TU Delft laptop project. If your problem turns out to be hardware related, you will receive a repair number is created. With this repair number and your laptop you register at the Student IT Desk on campus. This desk is located in Building 35, Cornelis Drebbelweg 5 in Delft. You hand in your laptop and, if the repair is covered by the warranty, you will receive a temporary replacement during the repair period. You will be notified as soon as your laptop is ready.
If you have problems concerning the software, please contact one of the Student IT Desks. For contact details click here.
Available software to download for students can be found on this page.