Payment and Delivery

Means of payment

Money Transfer
Transferring money requires an order reference number. The order will be taken up as soon as Computacenter receives the payment. Payment is due within 7 days after ordering. Overdue payment means order cancellation. This way of payment can be used from foreign bank accounts. The necessary SWIFT and IBAN codes are mentioned on the supplier’s website. 

Payments can only be made from accounts with a Dutch / European IBAN account number.

ALERT: Above way of payment can only be performed by students with a EUROPEAN BANK ACCOUNT and IBAN nr

iDeal
At the end of your order the applicant can select an iDeal payment. Select your bank from the drop down menu. The system connects to the bank, showing the payment order. The bank system will request complementary data and authorization. iDeal is only available with the following banks: ABN AMRO, Fortis, ING en Rabobank.

Delivery

The laptops will only be delivered within the Netherlands to your house adress. This is free of charge.

Dead on Arrival
If an item is defective, it is important that you report this by a mail to webshop@computacenter.nl. Here the appropriate information will be provided and, if necessary, the required return procedure will be started.

If the laptop has to be returned to the HP manufacturer, there is an opportunity to bring your laptop every Tuesday and Thursday at the Student IT Desk at Cornelis Drebbelweg 5 in Delft between 10:00 and 11:00.The co-worker of Computacenter will then be present to receive your laptop. Be sure to include your purchase receipt and the "HP Authorization Form". Without a completed HP Authorized HP Authorization Form, your laptop will not be accepted.