K.A.M. (Klara) Pigmans, MSc


After an MSc in Business Informatics from Utrecht University and professional experience in industry and at NGO’s, I started my PhD research in May 2015.


I investigate complex policy-making processes with multiple stakeholders. The interests of stakeholders are often so different that conflicts are the rule rather than the exception. Therefore I am looking into the possibilities to create a common language by making the values at stake explicit and making stakeholders deliberate on these values. By facilitating workshops and online deliberations in different settings and contexts, I analyse the role of values in deliberative processes and how this can impact mutual understanding among stakeholders with diverse perspectives.

Klara Pigmans

PhD candidate

Engineering Systems and Services

Information and Communication Technology

Research interests:
Face-to-face and online deliberation
Citizen participation
Mutual understanding