Smart Boarding

In the conventional boarding process, you have to wait for passengers blocking the aisle, or passengers have to get out of their aisle seat to let you in to your window seat. This leads to congestion in the airplane, queues in the jet bridge and delays.

Smart Boarding allows passengers to board in a more efficient way; One by one, from back to front and from window, to middle, to aisle. This results in a 20% faster boarding process and reduces queening by 60%. Smart Boarding has won the KLM Innovation Award in 2013.