FAQ

Why is the PowerPoint polling widget disabled in the polling dashboard and how can I enable it?

The starting screen of the Turningpoint application is shown, with the Powerpoint polling widget disabled.

A1: The reason behind this is still unclear, but presumably has to do with correctly enabling the TurningPoint Add-in in the PowerPoint application. There are thus several things you can try to enable the widget:

  1. Make sure that the TurningPoint plugin is activated.
    1. Open Microsoft PowerPoint and go to File > Options > Add-ins. Here you should see that the TurningPoint plugin is inactive. 
The image shows how you can manage your Microsoft Office Add-ins in Powerpoint.
    1. Under Manage, select COM Add-ins and click Go…
    2. In the new COM Add-ins window, checkmark TurningPoint and click OK. This will automatically relaunch the TurningPoint application. Sign in with your login credentials and verify if the PowerPoint widget is now enabled.
An overview of the COM Add-ins that should be selected.
  1. If step 1 does not work, try re-installing the TurningPoint application.
Go to the TurningPoint page