XpLab
Traditionally being a successful technical manufacturing company, Zodiac needs to make a leap towards user-centered design practices to keep its lead. The goal of this project was to implement a strategy for change towards a culture of product-service system innovation.
The Experience Lab is the tangible result of this project, which is a learning tool specially designed for conducting user research, creative facilitation and other stakeholder sessions. A year after the end of this project, the Experience Lab has moved into a newly established Innovation Center together with an expanded Product Development and R&D department. With this unique setting, the business unit in Alkmaar is becoming increasingly known as a hotspot for innovation within the Zodiac network.
More information
- Click here for the entry of the project in the TU Delft Repository
Sicco Santema
- +31 (0)15 27 83076
- S.C.Santema@tudelft.nl
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Room B-4-150
Students
- Basil Vereecke
Partners
- Zodiac Aerospace
- Galleys & Equipment