Troubleshoot item

The groups I created aren't pushed to Brightspace (correctly). What happened?

This could be caused because some category and group names contain diacritics (e.g. ë-ï-é-è-ü-ó-ç-á-à-ä-û-î-í-ô-ú-ñ-â-â). If your set-up contains group names with diacritics, this might cause the pushing of the groups and enrollments to not arrive in their final form in Brightspace. Group descriptions or student names with diacritics should not produce any issues. Please contact if you think you are having this issue and your groups are not being pushed to Brightspace.