Frequently asked questions
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Due to circumstances we can't come to the escape room anymore. What now?
Please let us know as quickly as possible by email via escaperoom@tudelft.nl. Moving your reservation to another day is without costs up to 72 hours before the start of your escaperoom. If you cancel within those 72 hours, we'll look together for a fitting solution.
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Is it possible to have some drinks after the escape room?
Unfortunately we don't have the space to have some drinks after the escape room. Luckily below our escape room is a very cozy bar where you can have a drink or a small meal. Stadscafé de Barbaar is opened from Tuesday until Sunday from 10:30 to 19:00. Looking for another tip? Ask our gamehosts for nice bars and restaurants in the neighbourhood.
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Is the escape room wheelchair accessible?
Unfortunately the escape room is not wheelchair accessible. The escape room is on the first floor of the Prinsenkwartier and there is no elevator directly usable. There are also other elements within the escape room which are smaller by size where a wheelchair won't fit.
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Is the escape room playable in other languages?
The escape room is playable in Dutch and English. Most of our storytelling in video, audio and text are language based and available in both mentioned languages. Most puzzles are however not language specific. During booking you can select a Dutch or English ticket.
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Can't we really play the escape room with children who are younger than 12 years of age?
Our escape room is very difficult and consisits of some exciting elements. Our experience learns that children younger than 12 years won't experience the escape room as inteded. They don't understand the puzzles, the storyline or find the escape room too frightning. That's why there is a minimum age of 12 years for participation.
A special version of the escape room is developed for children's birthday parties for children of 11 years and over. Some puzzles are simplified for this audience. More information can be found here.
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Is the escape room scary?
The escape room is not scary. It's made for the entire famiy. There are however some more exciting elements that may elevate the ambience.
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Can I play the escaperoom while I'm pregnant?
Yes you can! In our escaperoom you don't have to crawl through narrow spaces or anything like that. Please be aware that there are no seating oppurtinities within the escaperoom. Participating is all times at your own risk. Do you have specific questions still? Please contact us at escaperoom@tudelft.nl