Claudio Ciborra award for Mark de Reuver and Noah Brandwijk

Mark de Reuver (ICT) and Noah Brandwijk (former MOT-student) received the Claudio Ciborra award 2023. The award is for the most innovative paper at the European Conference of Information Systems (ECIS).

ECIS is one of the two major conferences in the field of information systems, attracting about 400 submissions. Having won the best research-in-progress award last year, De Reuver is the first to win two ECIS awards in a row. 

The paper looks at why platform owners (e.g. payment platforms) sometimes choose to restrict third parties (e.g. web shops). Literature already tells us economic reasons, such as profitability. The paper looks at a new class of reasons: Legitimacy tensions. The paper studies the case of a payment platform. When the payment platform felt a threat to its legitimacy, it banned malicious web shops. Even though these web shops were bringing in profits! The paper pushes the field to look, for the first time, into non-economic drivers for platform governance.

First author of the paper is Noah Brandwijk, who graduated in MOT in 2020. Ibo van de Poel was involved in the supervision of the thesis work on which the paper is based. Read the paper.