The Multi-Actor Systems Department (MAS) focuses on the use of instruments, strategies and structures aimed at shaping or changing socio-technical systems, or parts thereof.
MAS addresses the question of how, in such an environment, decision-making, change and coordination of and in socio-technical systems happen. We are actively working in application domains such as water, climate change, energy, cyber security, transport and logistics, humanitarian response and resilience.
In doing so, we describe system processes empirically, we model and analyse systems using a variety of approaches such as system dynamics, multi-agent systems or discrete event simulation, and we design intervention arrangements to improve the systems we study. We are interested in governance issues in which a tension exists between systems and values on one hand and governance structures and mechanisms on the other.
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A pleasant and effective work atmosphere through simulation games
Cultural diversity and a mixture of people with different specialisations in a workplace can boost creativity. However, it can also lead to misunderstandings, stereotyping and misconception. Team members may not even be aware of their own motives, which makes it difficult to bring about a cultural shift. A simulation game can help to create awareness.
Promoting social interaction through online games
Today’s society is faced with the challenge of communities that do not really participate in society. They keep to themselves and hardly interact with others in public spaces. This is often the case in urban districts. The municipalities of Rotterdam and The Hague embrace this challenge as an essential element of social resilience and want to address it in a positive way, through serious gaming.
Resilient water management in India through adaptive policy analysis
Over the last decade, uncontrolled growth has transformed rural villages around major cities in India into urban fringes, also known as peri-urban areas. There has been rapid construction of homes and factories and the growing population and industry create an increasing need for water. The original water infrastructure in these agriculture-dependent villages is ill equipped to cope and this is creating tensions.
How to guarantee public values in crowd-based innovations?
In today’s society, citizens are increasingly taking on a new role relative to the government and business community in the supply of products and services such as energy and transport. Examples include initiatives such as neighbours who join forces to purchase wind turbines, house swaps via Airbnb and transport using Uber. This can present challenges for the existing public structures, creating tension between the public sector and these initiatives.
Creating a tolerant society with games and classical music
Openness and tolerance are essential public values in our democratic society. Being prepared to actively listen to each other is a fundamental aspect of an inclusive and sustainable society. But whether we are all such good listeners is questionable; in fact we often overestimate our ability to truly listen to other people and therefore understand them.
How games can solve problems in the transport sector
The idea of gaming may make you think of young people spending all day playing on their tablets. However, TU Delft researchers are also involved in gaming, but in this case for science purposes. The TU Delft GameLab works with business and industry on the development of both analogue and digital serious games in order to make complex issues manageable and find solutions for processes in which numerous players with different interests collaborate.