Design for Healthcare

More and more Healthcare organisations are discovering the added value of design to address the many challenges they face. When designing for this complex domain, designers need to master the use of dedicated tools and techniques in order to fully grasp the needs and requirements of the stakeholders: patients, medical professionals, policy makers, and insurance companies.


In this first Master Class on design for Healthcare, you get acquainted with the latest developments in Healthcare design. You learn about and work on topics like patient profiling, patient experience journeys, and user involvement in your medical design process. Recent research projects and industry partnerships are presented.

IDE’s healthcare research programme is closely connected to the Medisign MSc specialisation which focuses on educating dedicated design engineers in topics such as user experience in healthcare, integrated care, and basic surgical skills. We have built up a portfolio of over 500 Master’s healthcare projects, and we illustrate our way of working with many practice-based examples.

Learning objectives

During this Master Class, you will:

  • gain insights in the healthcare design context to improve your healthcare design projects;
  • broaden your tool set for exploring and collecting the needs and experiences of patients and medical professionals;
  • practice using tools and techniques for mapping and analysing multi-stakeholder systems and processes in Healthcare.


  • Design driven innovations in Healthcare; establish and use the innovation triangle in partnerships and consortia.
  • Patient profiling: classifying patients based on coping behaviour, health behaviour models, tailoring design based on patient profiles.
  • Patient experience journeys and care logisitcs; mapping user experiences and work processes in Healthcare, defining touchpoints between stakeholders and starting points for design.
  • User involvement in medical design: involving (busy) medical professionals and (vulnerable) patients in your design process.
  • Many examples from practice