Dr. ir. Hiemstra-van Mastrigt, S.

Lab director Seamless Personal Mobility
Department Design Engineeringsection Mechatronic Design 


Suzanne Hiemstra-van Mastrigt studied Industrial Design Engineering (BSc and MSc) at Delft University of Technology (TU Delft), with a specialisation in automotive design. After graduating in 2008 (cum laude), she started working at vhp human performance, an ergonomics consultancy company, specialising in command and control rooms and interface design. 

After that, she has been working at TNO (the Netherlands Organisation for Applied Scientific Research) from 2010 until 2015. The main topic of her research at TNO has been the effects of work environments on health and productivity. At the same time, from 2011 to 2015, she has performed her PhD research project at TU Delft, faculty of Industrial Design Engineering, on the topic of ‘Comfortable passenger seats’. In these four years, she has been working together with seat manufacturers, car manufacturers, railways, airlines and material suppliers, to conduct experiments on passenger comfort. 

Currently, she is a post-doctoral researcher at the faculty of Industrial Design Engineering (TU Delft), within the European H2020 project PASSME (Personalised Airport Systems for Seamless Mobility and Experience). The goal of this project is to reduce travel time at the airport and enhance passenger experience by developing innovative designs for future airports and aircrafts.


  • 2011 - 2015 
    PhD (Industrial Design Engineering), TU Delft 
  • 2007 - 2008
    Integrated Product Design (MSc), TU Delft 
  • 2002 - 2007
    Industrial Design Engineering (BSc), TU Delft  


  • 2015 - present
    Post-doctoral researcher at TU Delft 
  • 2010 - 2015
    Research scientist at TNO 
  • 2009 - 2010
    Junior consultant at vhp human performance

Specialisation/field of research

Comfort, seat design, passenger experience, vehicle interiors and aviation

Lectures/coaches students on

Graduation projects, JMP, AED, ACD and user research

Involved in (research) projects:


Comfortable Passenger Seats: Recommendations for design and research

S. Hiemstra-van Mastrigt
ISBN: 978 94 62597365

Published in 2015

DHM and Posturography

(Scataglini & Paul) - S. Hiemstra-van Mastrigt is lead author of one of the chapters, # 61. Designing aircraft seats to fit the human body contour.
ISBN: 978 01 28167137

Published in 2019