Service Desk

The Selfservice portal and the Service Desks are responsible for providing first-line services in areas involving CRE (Campus and Real Estate), ICT&FM (Information and Communication Technology & Facility Management) and E&SA (Education & Student Affairs).

Staff members, students and visitors may approach a Service Desk for a wide range of services. You can find all information on products and services on the Selfservice Portal. Here you can also request services and products or submit a question to the Service Desk. All faculties and the TU Delft Library have their own Service Desk. This means that there is always a Service Desk located near you.

So you need advice or information? Please check the Selfservice Portal or visit the Service Desk in your building.

Report a malfunction?

During office hours (Mon-Fri 08.00 – 17.30 hours)

Report any failures or malfunctions to the Service Desk in your building, either via the Selfservice Portal, by phone or e-mail. Your call will be processed  immediately.

After office hours or during the weekends
Report any failures or malfunctions to the Service Desk in your building via the Selfservice Portal or by e-mail. Your call will be processed on the next working day.

Incidents and maintenance

Information about ICT related incidents and maintenance is available on Reports ICT.

Contact details

 

 

Aerospace Engineering

Kluyverweg 1 (main entrance, hb)
2629 HS Delft
ServicepuntLR@tudelft.nl 
+31 (0)15 27 89804

The Service Desk for building: 60 / 61 / 62 / 63 / 64 / 66 / 188  

Applied Sciences

Van der Maasweg 9 (main entrance)
2629 HZ Delft
ServicepuntTNW@tudelft.nl
+31 (0)15 27 89806

The Service Desk for building: 22 / 58



Civil Engineering and Geosciences

Stevinweg 1 (main entrance)
2628 CN Delft 
ServicepuntCiTG@tudelft.nl 
+31 (0)15 27 89802

The Service Desk for building: 23 / 26

Electrical Engineering, Mathematics and Computer Science, building 28

Van Mourik Broekmanweg 6
2628 XE Delft
ServicepuntEWI28@tudelft.nl
+31 (0)15 27 89818

The Service Desk for building: 28

Mechanical, Maritime and Materials Engineering (3mE)

Mekelweg 2 (main entrance lobby)
2628 CD  Delft
Servicepunt3ME@tudelft.nl
+ 31 (0)15 27 89809

The Service Desk for building: 34 / 34a / 34b / 43 / 45  
 
 

Technology, Policy and Management

Jaffalaan 5 (main entrance)
2628 BX Delft
ServicepuntOTBM@tudelft.nl
+31 (0)15 27 89801

The Service Desk for building: 30a / 30b / 30c / 31  

Applied Sciences

Lorentzweg 1 (main entrance)
2628 CJ Delft
ServicepuntTNW@tudelft.nl
+31 (0)15 27 89806 

The Service Desk for building: 12 / 15 / 22 

Architecture

Julianalaan 134 (main entrance)
2628 BL  Delft
ServicepuntBK@tudelft.nl 
+31 (0)15 27 89805

The Service Desk for building: 2c / 3 / 5 / 6 / 8

Electrical Engineering, Mathematics and Computer Science

Mekelweg 4 + 6 (main entrance)
2628 CD Delft 
ServicepuntEWI@tudelft.nl 
+31 (0)15 27 89803

The Service Desk for building: 35 / 36 / 37 / 38

Industrieel Design Engineering

Landbergstraat 15 (main entrance)
2628 CE Delft
ServicepuntIO@tudelft.nl
+31 (0)15 27 89807

The Service Desk for building: 32 / 32a

Pulse

Landbergstraat 19
2628 CE  Delft
Servicepunt-pulse@tudelft.nl
+31 (0)15 27 89830

The Service Desk for building: 33a

TU Library

Prometheusplein 1 (main entrance)
2628 ZC  Delft
Servicepunt-LIB@tudelft.nl 
+31 (0)15 27 89800 

The Service Desk for building: 20 / 21

Opening hours

Opening hours

Monday to Friday: 08:00 to 22:00  (except 3mE 08:00 to 17:30, Applied Science 08:00 to 20:00,Civil Engineering & Geosciences 08:00 - 23:00)

TU Delft Library Service Desk opening hours

Monday to Sunday: 08:00 to 00:00
You will find the opening hours during examination periods and holiday periods on this page

PCs on the ground floor are available for work and study in the weekends.

Services

You can find these services in the ICT & FM products and services catalogues.

Students can contact the Service Desk of the faculty for the following E&SA services:

  • any questions about the timetable
  • arranging an appointment with an academic counselor (not at CEG and AE)
  • submitting examination application forms
  • collecting certificates (not at EEMCS)
  • submitting marks sheets
  • printing certified marks sheets
  • booking lecture rooms for graduation