The Selfservice portal and the Service Desks are responsible for providing first-line services in areas involving CRE&FM (Campus and Real Estate & Facility Management), ICT (Information and Communication Technology) and E&SA (Education & Student Affairs).
Staff members, students and visitors may approach a Service Desk for a wide range of services. You can find all information on products and services on the Selfservice Portal. Here you can also request services and products or submit a question to the Service Desk. All faculties and the TU Delft Library have their own Service Desk. This means that there is always a Service Desk located near you.
So you need advice or information? Please check the Selfservice Portal or visit the Service Desk in your building.
Report a malfunction?
During office hours (Mon-Fri 08.00 – 17.30 hours)
Report any failures or malfunctions to the Service Desk in your building, either via the Selfservice Portal, by phone or e-mail. Your call will be processed immediately.
After office hours or during the weekends
Report any failures or malfunctions to the Service Desk in your building via the Selfservice Portal or by e-mail. Your call will be processed on the next working day.
Kluyverweg 5 (main entrance)
2629 HS Delft
+31 (0)15 27 88887
This servicepoint is for building: 66
Monday to Friday: 08:00 to 22:00 (except ME 08:00 to 17:30, Applied Science 08:00 to 20:00,Civil Engineering & Geosciences 08:00 - 23:00)
TU Delft Library, Pulse and ECHO Service Desk opening hours:
Monday to Sunday: 08:00 to 00:00
You will find the opening hours during examination periods and holiday periods on this page.
PCs on the ground floor are available for work and study in the weekends.
You can find these services in the ICT & FM products and services catalogues.
Students can contact the Service Desk of the faculty for the following E&SA services:
- any questions about the timetable
- arranging an appointment with an academic counselor (not at CEG and AE)
- submitting examination application forms
- collecting certificates (not at EEMCS)
- submitting marks sheets
- printing certified marks sheets
- booking lecture rooms for graduation