Avoid scams
Are you as a student a victim of (online) fraud via WhatsApp, e-mail, telephone, SMS or in other ways? Please contact the fraud helpdesk. You can make a report using the online form (only available in Dutch available), but if you need immediate assistance we recommend calling +31 88-7867372.
If you are an English speaking victim, please use the telephone number (the website and online form are only available in Dutch).
Are you experiencing financial difficulties as a result of the fraud? Contact the student counsellor or the study advisor.
In the event of an attempt to defraud your student e-mail, please forward the e-mail concerned to abuse@tudelft.nl.
You can report an attempt at fraud to the fraud helpdesk using the online form, thereby helping them to find trends. This applies not only to mails, but also to attempts via telephone calls, WhatsApp, SMS scams or websites.
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- As persons from TU Delft
- Government agencies (Immigration & Naturalisation Service, Tax Office, Foreign Affairs etc.)
- As companies such as banks or insurers
- As members of drug cartels or corrupt law enforcement.
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- By phone (where they sometimes manage to use a recognised telephone number)
- Via e-mail
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- Personal data
- Request to click on a link (after which they take over the PC/phone)
- Request to transfer money, ITunes cards, Play store cards or crypto coins
- Request to set up a virtual kidnapping; the scammers force you to go into virtual hiding and temporarily cut off all communication with relatives and acquaintances so that the scammers can send photos to family members to extort money via wire transfer.
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- It is necessary for residence in NL
- The person in charge needs it on short term
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- Always check the source of the message. Never rely on a single email or phone call, but actively request information from the bank or government. Checking a telephone number or e-mail address is not enough.
- Never post news of upcoming travel dates and locations online.
- Discuss virtual kidnapping with family members prior to any travel.
- Have a “password” that family members can ask for in an emergency to confirm that a loved one is really in trouble.
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- Contact fraud helpdesk
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- Refer the victim to the Fraude Helpline
- Refer victim to police for reporting. Possibly via IV, who can then prepare the police for reporting the fraud.
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- 12 facts in Delft since December 2021
- Damage between 4000 and 19000 euro.
- 11 of the 12 had a non-Dutch nationality. Especially the number of Indians stands out.
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- Someone calls or you get a tape to which you have to respond (bot construction).
- This is usually an English-speaking person posing as a police or supreme court employee.
- The person who is called is put under verbal pressure and accused of money laundering and counterfeiting.
- Or it is said that the person is a potential victim of criminals.
- The victim is then instructed to install Anydesk or another app,
- Whereupon money is transferred to a third-party account or a Coinbase account to be converted into crypto currency.