The ombudsman for students

If you disagree with how your complaint has been dealt with by the Central Complaints Desk, you can refer it to the ombudsman for students. The ombudsman acts as an independent intermediary between the complainant and the subject of the complaint and can also issue recommendations to the relevant final authority on these matters, i.e. the Executive Board or the dean of the faculty. 

You can reach the Ombuds Officer for students Carin Wensveen via c.g.m.wensveen@tudelft.nl or by telephone via 015-2782389.

Ombudsman for students

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